Ben's experience at our practice

First class professional service from booking appointment to receiving treatment. Friendly and respectful from all the staff

Totally confident in the treatment offered.

Expertise of the professional exceeded anything experienced elsewhere.

Ashley and Kirsty such a great team!I am a very nervous patient, I am immediately made to feel calm and confident with any treatment carried out.The treatment is explained, I am never made to feel embarrassed.They are a very professional team allowing me to feel well looked after during the time I enter until leaving!

Excellent staff Anda, Ahmet and reception team

Professional treatment expertly given with regular explanations and recommendations. Surgery and reception staff were polite and helpful at all times.

The staff at any level are polite and competent

Kate and Rebecca are both excellent in their specialisms; I always feel that I’m in safe, caring hands (and I’m a relatively nervous patient!). Support staff all good too.

I have been attending Durban for many many years - why change. Costs mightbecome an issue in the near future .

Felt that I was considered to be important.

A thorough examination for my check up with clear explanations

On time. Does the job. Pay and Go

I received the high quality experience at Durban that is the norm for this practice.Christine, hygienist, is exceptional in her care for the client, always checking that all is well throughout the treatment with special attention to comfort, very necessary for my particular needs.

I am a nervous patient after experiencing a lot of pain at dentists over the years but I was listened to and was allowed to play my music throughout which kept me calm ☺️

From reception to Hygienist and Dentist my care was 5*. I felt very well cared for and received a high standard of care.

Reception staff polite and friendly. Ashley Sim (dentist) was thorough, thoughtful, considerate. He gave me confidence in that if he thought I didn't need a treatment, or would not benefit from it, he said so. Therefore, I am confident if he says I need treatment, then I do.

I had reported pain in a molar to my dentist at the last visit and he said the old filling had to be removed as no longer viable. This apt he removed the amalgam filling, cleaned the area removing a small amount of decay and refilled. He took an enormous amount of care to get the bite right. Amazingly, the whole procedure didn't hurt one bit. Will not go anywhere else.

Well organised.

Ashley Sim listened to my concerns and understood the circumstances giving rise to the appointment. Ashley checked the area in question and offered to take an x-ray should it put my mind at rest.We discussed the preferred way forward, given other medical considerations, with the option being available to undertake any interim treatment should the need arise.I never doubt that Ashley will listen and explain.

Reception ladies are super friendly and helpful and dentist gave detailed information and was polite and efficient