Ben's experience at our practice

Ben had not been to the dentist for some time and had put off the event given everything seemed fine with his teeth. After 3 years of neglect, Ben decided he must visit the dentist and decided to book his first Dental health assessment with us at Durban Dental Centre.

What we did

Ben had a Full Dental health assessment for 30 minutes where the dentist charted each tooth on our state of the art software system and used X-Rays to understand the condition of Ben's oral health. A full smile check was also conducted to ensure we understand what Ben wanted to achieve in the short and long term as well as how we can help keep his teeth healthy for life.

Outcome

Ben had a full review and needed no treatment! He no longer felt nervous about future appointments because of his positive experience and immediately booked another Dental health assessment for 6 months, as advised by his dentist.

Ben's story

"I hadn't gone for a check-up in more than 3 years. I kept saying I needed to, but why go if there's nothing wrong? I had no sensitivity or spotting but I thought I should 'go!', so I did! I came in to have a Dental Health check along with a scale and polish with the Hygienist. I enjoyed the experience! Not many people would say that about the dentist, especially me! My dentist at Durban Dental Centre was excellent, he was very pleasant and after my check I was informed no treatment was needed. Everyone at Durban Dental Centre made me feel at ease. Once home I immediately recommended Durban Dental Centre to my friend who also hasn't been to the dentist for ages!"

Stay inspired with regular visits

After each visit to Durban Dental Centre we like to book the next visit in our diary. We know how busy life can become, and so we want to help our patients by scheduling your visits early and offering free email and SMS reminders (or post and telephone if you prefer). This way you get to look and feel good all year round and not be surprised with any big treatment requirements.

Patient Reviews

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Patient reviews

1075 Reviews

5.0

30th September 2026

Previous answers cover everything

MW

Matt Wilson

After being a bit of a wuss and passing out after a tooth extraction, I was thoroughly looked after before leaving the surgery. I didn't expect such a high level of service and I highly recommend Durban.

26th September 2026

Very professional

26th September 2026

Dentist was nice as was receptionist. Premises are always spotless, never an issue with getting an appointment when it’s convenient for me. Never feel rushed in my appointments and aways able to ask questions.

25th September 2026

Very efficient

25th September 2026

Ashley and his Dental nurse were kind and very caring I would recommend them both to any nervous patients. Ashley is an amazing Dentist.

24th September 2026

Helpful caring staff. Explanations very detailed.

24th September 2026

Kate, the hygienist, is excellent and the whole experience is as pleasant as such things can be. All the staff I encounter are friendly and helpful.

23rd September 2026

Everyone was friendly, professional and reassuring. The environment seemed clean and hygienic.

23rd September 2026

People and expertise

19th September 2026

curteous and prompt, professional care and facilities both well presented

18th September 2026

Slight mix up in my appointment schedule as booked hygienist then dentist somehow it had been booked the other way but receptionist sorted it out efficiently

17th September 2026

Always helpful and very professional. I am a very nervous patient and they always work with me in a caring way. I would highly recommend.

17th September 2026

Professional and caring

17th September 2026

Friendliness of the staff

17th September 2026

The reception team are welcoming. Appropriate medical checks are carried out. Dr. Jacob is excellent, so reassuring generally, makes time to talk, and helpful when I enquired about teeth whitening - thank you vey much.

LF

Linda Fielding

Having had a very complex root canal done on an existing Bridge, I cannot say enough about how excellent, professional, and above all how painless the experience was. Ahmet took the time to explain the best method in which to undertake this procedure making it easier for me to understand.<br>Highly Recommend.

10th September 2026

The reception team at Durban are brilliant , Super friendly ,knowledgeable ,great banter from Marie and Heather from the minute you walk in the door , Ahmet and his lovely assistant Karen are first class together they make a wonderful team .

10th September 2026

Professional, courteous, knowledgable, pleasant, understandingg, practical, reasoned and options ex[plained. Totally satisfied.

7th September 2026

Everybody is caring and considerate, a pleasure to attend.

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