Ben's experience at our practice

Ben had not been to the dentist for some time and had put off the event given everything seemed fine with his teeth. After 3 years of neglect, Ben decided he must visit the dentist and decided to book his first Dental health assessment with us at Durban Dental Centre.

What we did

Ben had a Full Dental health assessment for 30 minutes where the dentist charted each tooth on our state of the art software system and used X-Rays to understand the condition of Ben's oral health. A full smile check was also conducted to ensure we understand what Ben wanted to achieve in the short and long term as well as how we can help keep his teeth healthy for life.

Outcome

Ben had a full review and needed no treatment! He no longer felt nervous about future appointments because of his positive experience and immediately booked another Dental health assessment for 6 months, as advised by his dentist.

Ben's story

"I hadn't gone for a check-up in more than 3 years. I kept saying I needed to, but why go if there's nothing wrong? I had no sensitivity or spotting but I thought I should 'go!', so I did! I came in to have a Dental Health check along with a scale and polish with the Hygienist. I enjoyed the experience! Not many people would say that about the dentist, especially me! My dentist at Durban Dental Centre was excellent, he was very pleasant and after my check I was informed no treatment was needed. Everyone at Durban Dental Centre made me feel at ease. Once home I immediately recommended Durban Dental Centre to my friend who also hasn't been to the dentist for ages!"

Stay inspired with regular visits

After each visit to Durban Dental Centre we like to book the next visit in our diary. We know how busy life can become, and so we want to help our patients by scheduling your visits early and offering free email and SMS reminders (or post and telephone if you prefer). This way you get to look and feel good all year round and not be surprised with any big treatment requirements.

Patient Reviews

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Patient reviews

1020 Reviews

5.0

10th July 2026

I am very satisfied with the quality of the treatment, Jacob is probably the best dentist that I have ever seen. However, having just I am very concerned about the cost.

10th July 2026

Sharon is excellent

10th July 2026

I am a regular patient who is prepared to drive 150 and stay over for the expert treatment I receive from Durban. The Reception staff are professional and friendly and keep my nervousness in mind each time I arrive. I have recently received treatment for a bridge that has taken 3 visits ( that’s 900 miles, up and down from Norfolk) and your surgery is worth every penny and every minute. I trust Durban and the staff.

9th July 2026

Friendly, efficient staff and excellent service

5th July 2026

Jacob has a really pleasant approach. He recommended that I use little sticks between my teeth. I have never got on with these but since the appointment Have purchased and used the 'sticks' and it's going well.

4th July 2026

The Dentist that conducted the check up was very professional, the procedure was made very clear with a good debrief at the end. I was made to feel very comfortable. The Hygenist was also very good and explained a great deal about the process and results. Very happy with both

2nd July 2026

They fitted me in at short notice. They did a very good job and explained everything in great detail and were very gentle.

2nd July 2026

As acknowledged, I recorded that I am very satisfied with all aspects of the experience at the Durban dental centre, and that is why I always return there for my dental care.

1st July 2026

The staff from reception to the hygienist were friendly.polite and caring

29th June 2026

I am not well at present and the kindness and consideration shown to me is always above and beyond at what is an incredibly difficult time for me. I could not be more satisfied with not not the dental care but the personal care and understanding I receive.

26th June 2026

First class professional service from booking appointment to receiving treatment. Friendly and respectful from all the staff

22nd June 2026

Totally confident in the treatment offered.

20th June 2026

Expertise of the professional exceeded anything experienced elsewhere.

18th June 2026

Ashley and Kirsty such a great team!I am a very nervous patient, I am immediately made to feel calm and confident with any treatment carried out.The treatment is explained, I am never made to feel embarrassed.They are a very professional team allowing me to feel well looked after during the time I enter until leaving!

18th June 2026

Excellent staff Anda, Ahmet and reception team

16th June 2026

Professional treatment expertly given with regular explanations and recommendations. Surgery and reception staff were polite and helpful at all times.

15th June 2026

The staff at any level are polite and competent

11th June 2026

Kate and Rebecca are both excellent in their specialisms; I always feel that I’m in safe, caring hands (and I’m a relatively nervous patient!). Support staff all good too.

10th June 2026

I have been attending Durban for many many years - why change. Costs mightbecome an issue in the near future .

6th June 2026

Felt that I was considered to be important.

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