Ben's experience at our practice

Ben had not been to the dentist for some time and had put off the event given everything seemed fine with his teeth. After 3 years of neglect, Ben decided he must visit the dentist and decided to book his first Dental health assessment with us at Durban Dental Centre.

What we did

Ben had a Full Dental health assessment for 30 minutes where the dentist charted each tooth on our state of the art software system and used X-Rays to understand the condition of Ben's oral health. A full smile check was also conducted to ensure we understand what Ben wanted to achieve in the short and long term as well as how we can help keep his teeth healthy for life.

Outcome

Ben had a full review and needed no treatment! He no longer felt nervous about future appointments because of his positive experience and immediately booked another Dental health assessment for 6 months, as advised by his dentist.

Ben's story

"I hadn't gone for a check-up in more than 3 years. I kept saying I needed to, but why go if there's nothing wrong? I had no sensitivity or spotting but I thought I should 'go!', so I did! I came in to have a Dental Health check along with a scale and polish with the Hygienist. I enjoyed the experience! Not many people would say that about the dentist, especially me! My dentist at Durban Dental Centre was excellent, he was very pleasant and after my check I was informed no treatment was needed. Everyone at Durban Dental Centre made me feel at ease. Once home I immediately recommended Durban Dental Centre to my friend who also hasn't been to the dentist for ages!"

Stay inspired with regular visits

After each visit to Durban Dental Centre we like to book the next visit in our diary. We know how busy life can become, and so we want to help our patients by scheduling your visits early and offering free email and SMS reminders (or post and telephone if you prefer). This way you get to look and feel good all year round and not be surprised with any big treatment requirements.

Patient Reviews

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Patient reviews

1039 Reviews

5.0

9th August 2026

I have been visiting this practice for many years and have always received excellent service. Everyone who you deal with is so nice. Makes going to the dentist fun!

9th August 2026

As a nervous patient, Jacob and the dental nurse made me feel totally at ease. Asking me if I’d like the procedure to be explained to me as they went along. General chatting and distraction from the radio. He was very patient and took everything slowly.

8th August 2026

Staff and clinicians are always friendly and professional. Practice is clean, light and airy, treatment is very good

7th August 2026

The staff are always excellent, very polite and respectful and friendly. The surgery is always extremely clean and it’s run with the utmost efficiency.

6th August 2026

I needed a quick appointment and treatment as I had cracked a tooth and filling. I phoned and managed to get an appointment the same day with my regular dentist. Ahmed saw me and did the filling immediately. Could not have asked for better service.

2nd August 2026

Friendly efficient organisation as always.

31st July 2026

Prompt and polite attention

30th July 2026

Agreed treatment carried out efficiently and treated with respect.

30th July 2026

Kate is great! Gentle as she knows I am a nervous patient and all very calm and easy.

27th July 2026

Nice environment professional staff

26th July 2026

I have been going to the practice for many years. I see the hygienist and dentist every 6 months. I know them very well and feel relaxed on my visits. I seldom need anything to be done by the dentist.

26th July 2026

They were pleasant and competent

24th July 2026

The very professional, friendly, efficient and effective attention that is always given by Anda Moanta makes it worthwhile for me to make the long journey from home to Crowborough.

22nd July 2026

The hygienist has always been very kind and ensures I am comfortable during the treatment. I would not go anywhere else.

18th July 2026

Ash is a great dentist and always treats me with respect. He always explains what he is going to do. I always feel that my needs are being met.

17th July 2026

Check up quick and efficient. But called out lots of numbers and checked lots of things. Gave a couple of recommendations for better dental care, then let me go !

16th July 2026

Friendly professional relaxed

15th July 2026

Hygienist and dentist always pleasant

14th July 2026

Nothing to add.

10th July 2026

I am very satisfied with the quality of the treatment, Jacob is probably the best dentist that I have ever seen. However, having just I am very concerned about the cost.

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