Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Durban Dental Centre. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

973 Reviews

5.0

2nd May 2026

Clean and efficient. Helpful in fitting the appointment around my schedule. Treatment fully explained. Excellent care throughout

2nd May 2026

All good

2nd May 2026

Receptionists always very cheerful and helpfull. Hygeinist lovely...one of the gentleist .Met my new dentist Jacob for the first time. Seems very pleasant and much nicer than my last dentist at Durban. Jacob is very softly spoken so I did have a bit of a job hearing all that he said as my hearing is not brilliant. Never the less I am very satisfied.

30th April 2026

Perfect experience from start to finish!

29th April 2026

All staff are lovely, friendly and so accommodating.I have been coming here for years and bring my little boy.They are so good with him too.

29th April 2026

Always friendly

28th April 2026

Dentist very helpful and explained everything and the dental nurse also.

28th April 2026

I have been a patient for many years , service and treatment always excellent

27th April 2026

excellent all round

27th April 2026

Expert treatment and helpful and kind manner.

26th April 2026

Friendly helpful reception staff. Pleasant surroundings putting you at ease. Excellent treatment.

25th April 2026

Staff always friendly and helpful on reception.Ahmet Binger my dentist is the best , highly skilled and efficient . Always impressed.

24th April 2026

Ashly is a superb dentist the best there is and his nurses are always helpful and friendly

24th April 2026

Dr Ashley Sim is an exceptional dentist and he is the reason I give such high feedback. He is the epitome of professionalism. The value he adds to this practice is beyond measure! I recommend Dr Sim to all my friends and neighbours.

21st April 2026

I have always been to this dental surgery and have always received the best treatment. They have always given me options where necessary. Check ups with the dentist and hygienist have always been thorough. Everyone at Durban make your experience relaxing.

18th April 2026

I have been attending Durban Dental surgery for a number of years. Both Christine and Ahmet are brilliant! I would highly recommend as a direct result of my experience with them.

17th April 2026

Professional service always helps.

16th April 2026

Ashley Sim was friendly, professional, and very thorough.Above all, he was honest and made me feel that I was valued, which in turn made me inclined to trust him and the practice.

16th April 2026

Really nice staff.Clean practice Always able to get an appointment that fits around work

15th April 2026

Very happy with our dental surgeon Ahmet.

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