Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

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Patient reviews

991 Reviews

5.0

20th May 2026

Reception ladies are super friendly and helpful and dentist gave detailed information and was polite and efficient

20th May 2026

Prompt , efficient service. Anda is great, she has taken great care of my teeth and gums for many years.

19th May 2026

Reception team first class Kate the hygienieist explained in full every step of the airflow treatment my teeth felt amazing afterwards. Will definitely book this treatment again .

19th May 2026

Great dental care - thank you

16th May 2026

Competant practicioners - helpful and friendly.

15th May 2026

Excellent and professional treatment carried out in a friendly and personable manner

13th May 2026

Friendly and professional staff who inspired confidence and trust in their service.

13th May 2026

Good care .

12th May 2026

Curtesy and efficiency.

11th May 2026

The whole team are very friendly and professional. Also very caring with patients who are nervous.

9th May 2026

Routine hygiene and checkup appointments were conducted efficiently and with high levels of competence.

9th May 2026

Friendly, cleanness

8th May 2026

Same people in posts meaning they must like where they work and same hygienist.

8th May 2026

My whole experience from the time I walked in till the time I left was one of co'mplete satisfaction , friendliness of Receptopn staff, Maria and meeting her'work twin was funny.The amazing skill's of Ahmed a truly brilliant dentist with whom I have complete trust, have been under his care almost 20yrs. With Sharon too also very happy, not completely sure about the new cleansing experience , will need to try it again to make a complete judgement.Very happy always to attend Thank you to you all ,Margaret

LC

Lauren C

I have been with Durban Dental for over 15 years and would absolutely recommend them to anyone but also wouldn’t want to go anywhere else! All of the staff are so friendly, welcoming and helpful. A special thank you to Ahmet and Christine, they’re absolutely fantastic!

6th May 2026

Very professional reception team who are always friendly. Likewise the hygienist

6th May 2026

Dentist had carried out previous work with me. Friendly and professional approach.

5th May 2026

My emergency appointment was given all due care and attention by all personnel involved at Durban, including listening to my problem, the inspection and assessment, and a detailed explanation of the result, together with advice.

2nd May 2026

Clean and efficient. Helpful in fitting the appointment around my schedule. Treatment fully explained. Excellent care throughout

2nd May 2026

All good

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