Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

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Patient reviews

1054 Reviews

5.0

3rd September 2026

Efficient staff, always pleasant and helpful especially the reception staff.

1st September 2026

The knowlegde and care provided by Anda is always second to none.

30th August 2026

All the staff are so friendly and helpful Christine is a top hygenist have been going to her for years and Ashley he is the best dentist in the world!

28th August 2026

Care and kindness very informative

FA

Freya Attwood

Had Alex and Ej do my teeth and they’re absolutely brilliant!

22nd August 2026

Sharon and Ashley are superb clinicians. Faultless

19th August 2026

Anda, the hygienist, has always been superb. No different on this occasion.

19th August 2026

Simply the dentist ever very highly skilled

19th August 2026

Everyone is friendly and welcoming. It lively to see familiar staff and have a good chat.

16th August 2026

Professional

14th August 2026

Professional care. Reception staff polite and efficient. Waiting area clean and smart.

14th August 2026

Everything was clear concise and straightforward

14th August 2026

I had a broken molar which required repair/filling. Was not a patient of the dental Surgery but received excellent care - most important aspect of this whole experience was that i was seen within 3 working days.

13th August 2026

Both practitioners were personable, reassuring and put me at ease. They both very thorough.

13th August 2026

Dr Ahmet was considerate and professional at all times (as he has been over the many years I have known him). The filling was not really a surprise. It was done swiftly and without anasthesia. a little pain but we both ploughed through that. Surgery Nurse and Reception Staff were supportive and helpful (change in Medication from Warfarin and Apixaban was carried out smoothly). I'll be back in6 months from Hygienist.

9th August 2026

I have been visiting this practice for many years and have always received excellent service. Everyone who you deal with is so nice. Makes going to the dentist fun!

9th August 2026

As a nervous patient, Jacob and the dental nurse made me feel totally at ease. Asking me if I’d like the procedure to be explained to me as they went along. General chatting and distraction from the radio. He was very patient and took everything slowly.

8th August 2026

Staff and clinicians are always friendly and professional. Practice is clean, light and airy, treatment is very good

7th August 2026

The staff are always excellent, very polite and respectful and friendly. The surgery is always extremely clean and it’s run with the utmost efficiency.

6th August 2026

I needed a quick appointment and treatment as I had cracked a tooth and filling. I phoned and managed to get an appointment the same day with my regular dentist. Ahmed saw me and did the filling immediately. Could not have asked for better service.

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