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Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

People are talking about us

The biggest complement we receive is when our patients refer their friends and family to Durban Dental Centre. In fact, we have built much of our practice on these valued, trusted recommendations over the years. Read our reviews to hear why our patients are recommending us…

Patient reviews

552 Reviews

5.0

1st December 2023

Ashley and his team are the best ever. He is sympathetic explains everything and simply brilliant.

30th November 2023

I have been going to Durban Dental Centre for years they have always sorted my problems out, the staff are always kind,helpful and professional. The place is spotlessly clean and I enjoy looking out over the garden from the waiting room

29th November 2023

My dentist took the time and fitted in the extraction, He explained it all well and was caring. As was the dental nurse.

29th November 2023

Friendly, professional, clean, nice atmosphere.

29th November 2023

Professionalism by everybody.

29th November 2023

Ashley is skilled and provides dedicated treatment in a calm and professional manner. I trust him. His assistant Kirsty is excellent too.

29th November 2023

I've been really impressed with my dealings with my dentist, the hygienist and the reception team at Durban. I took my daughter and was really happy with how the team explained her treatment both age appropriately and respectfully. She felt confident enough to go back for her second treatment without me.

29th November 2023

Ahmet it’s a Great dentist, and Sharon the hygienist it’s very kind and have lots of patience cleaning my teeth

27th November 2023

Every one is so friendly they.and makes you at ease.

24th November 2023

They are very skilled and very friendly!

23rd November 2023

Amazing care as always! Wouldn't go anywhere else. I have recommended durban dental centre to friends and family. My teeth have never been so good!

23rd November 2023

Ease of booking and the professionalism of all the staff and clinicians.

23rd November 2023

Everything was very efficient and friendly.

23rd November 2023

On time appointment. Kind, professional hygienist and dentist

18th November 2023

The care taken by the staff and general approach to the patient.

18th November 2023

Appointments are efficiently scheduled with ReceptionThe Hygenist is great at her work in every wayThe Dentist was also very detailed and thorough in the check up i had

18th November 2023

Felt it was very professional and high standard of hygiene. Dentist listened to my concerns and was very friendly.

18th November 2023

Lovely team very efficient

17th November 2023

I think Ashley is a brilliant dentist and his dental nurse I feel very safe in there hands. Kate the hygienist is also brilliant I can’t rate there service any higher

17th November 2023

The hygienist was thorough and explained fully what she had done and what I needed to do with self care. Ashley Sim was his usual amazing self. I felt thoroughly looked after and in the best possible hands.

17th November 2023

Punctuality and pleasant manner of all staff.

9th November 2023

I was made to feel comfortable and welcome

8th November 2023

I trusted the staff

8th November 2023

I have always been a bit wary of going to the dentist. But I recently needed a lot of work done on my teeth and was so pleased with how it went. I was constantly asked if I was ok or needed a breather, during my treatment. Also suffered very little pain afterwards, which was a big bonus. All the staff are very caring and friendly.

7th November 2023

Very fine people. Anda is a star

7th November 2023

All good

7th November 2023

Very friendly approachable staff

7th November 2023

Friendly, professional and amenable staff. Clear explanations and sound advice. Cleanliness.

7th November 2023

Very professional service offered by all concerned

7th November 2023

Doctor Ashley is an excellent dentist who looks after my family smiles and the results are always fantastic.

30th October 2023

Trusted staff, I feel I am in good hands with the dentist and the hygienist.

28th October 2023

Ashley and Kirsty are always very professional but friendly at the same time.

25th October 2023

A good treatment and patient experience

25th October 2023

Have been going to Durban for 30+ years

25th October 2023

I have attended Durban for over 25 years and always been impressed by the service given by all staff and clinicians. Occasionally I have been kept waiting for nigh on 15 minutes for my appointment but the care I receive when seen outweighs that inconvenience.

24th October 2023

Lovely staff and very efficient and punctual

24th October 2023

Highly efficient team. Pleasant environment. Very professional

24th October 2023

A very friendly, professional team who always make me feel confident in their abilities.

24th October 2023

Always friendly staff from receptionist to dental team great friendly staff

24th October 2023

Friendly staff

24th October 2023

Friendly staff

24th October 2023

Professional and caring experience.

20th October 2023

Staff always friendly and competent.

13th October 2023

I have been a patient at Durban dental centre for a number of years, and I have seen several different dentist in that time. I have always been satisfied with the check up and treatments I have had. Only one dentist several years ago I thought was a bit rough. I generally have no complaint about the service at Durban, all staff are very polite and helpful.

12th October 2023

The prompt attention I was given from my initial phone call for my emergency treatment . Every aspect for this treatment was perfection.

10th October 2023

Completely patient focussed

10th October 2023

Highly professional, explains the treatment, all staff very helpful.

10th October 2023

Friendly receptionists and excellent clinician and nurse who I felt really cared about the treatment they gave.

10th October 2023

In particular my dentist was personable and attentive to my individual needs. She was patient and put me at ease with explaining the procedure, reminding me to breath!

10th October 2023

I feel the hygienist is very thorough and I get a good service

10th October 2023

Always have a good experience when visiting the dentist.

10th October 2023

quality

4th October 2023

The whole experience was so so much better than I expected as I felt no pain at all and though I was told it might hurt later it was uncomfortable only.

4th October 2023

Ashley and his team are extremely professional and I felt at ease in his care.

4th October 2023

Always professional staff. Friendly. Good hygeniest.

PC

Patrick Coffey

Excellent dentists. Easy access and friendly welcome. Attractive and calming layout and design. Very professional dentists and clinicians, with a reassuring and friendly manner. Historically I have been nervous of dentists, but I have been making that 20 mile round trip for over 20 years now, and would highly recommend the experience.

3rd October 2023

All the staff are friendly, kind and empathetic. The hygienist is gentle and explains everything she's doing throughout the procedure. My dentist is thorough, gentle and takes his time understanding my anxiety about any treatment. I never feel as if anything is being rushed. I trust them.

3rd October 2023

The team are always very friendly and polite.Very willing to offer any advice.

3rd October 2023

Always super polite and no waiting around

3rd October 2023

Katy showed a sincere interest in my treatment and I felt very safe in her hands. She gave me time to discuss an on going problem I have with foul tastes in my mouth.Katy v. kindly booked a down stairs treatment room as I found it difficult with the stairs last time.

3rd October 2023

I felt that Ashley explained all the stages of a complex treatment very thoroughly and his whole attitude was very professional and kind.

3rd October 2023

Very prompt attention. Clear and precise explanations given. Polite and courteous staff.

3rd October 2023

As a person naturally nervous about dentists, I found the whole experience very reassuring, from easy parking and entry, to very pleasant and attentive staff, attractive surroundings and layout, specifically designed to create an aura of calm. The dentists and clinicians are attentive and professional, always with a pleasant and helpful manner, clearly explaining the situation, and reassuring in every way. I cannot recommend them highly enough, and I have attended them for over 2 decades, now travelling some 20 miles on a round-trip to attend. Thankyou. Patrick Coffey.

3rd October 2023

The whole experience

3rd October 2023

Warm welcome. Happy staff. Check up done efficiently. Hygienist friendly and gave me good advice about my teeth. Was given my next appointment when I wanted it.

29th September 2023

Friendly staff always smiling, always clean, it’s never too busy, easy to book next appointments. Usually seen on time.

28th September 2023

Feel very comfortable with all the staff

26th September 2023

Friendly & professional staff, relaxed atmosphere

26th September 2023

I have been attending The Durban Dental Practice for the past 10 years plus. I travel from Wiltshire to Sussex twice a year to see my dentist. I would go nowhere else. The practice is par excellent in every way.

26th September 2023

This is a very efficient and professionally run practice. Christine is the best hygienist I have ever been treated by.

17th September 2023

Armeht is a fantastic dentist puts you at ease and trust him highly

15th September 2023

It is a very nice environment and the reception staff are so friendly.I have gum disease and have been managing it for 18 years, mainly in the u.s., so when I came home I was really worried that I would not get the same level of treatment that I had been getting but I need not have worried as Anda now looks after me and she is superb and really understands that mine is a more intense clean, she is very knowledgable and really cares, oh and she is a lovely person.

15th September 2023

I have not had any negative experiences during my years with Durban House.

15th September 2023

All the staff are kind , friendly and welcoming.The surgery is comfortable and spotlessly clean.

14th September 2023

Everyone is professional, efficient, friendly and they all make me less nervous

14th September 2023

The staff were all very helpful, friendly and professional. They put me at my ease.

14th September 2023

Professional and excellent service.

7th September 2023

The dental team are friendly and professional, clearly explain what is going on, make an effort to talk face to face and make eye contact when appropriate.

7th September 2023

To be fair, I’ve only ever attended Durban since a child, now 74, so I do not have any other practices to compare, but they have always looked after me well.

6th September 2023

I have confidence in my dentist and feel we have built a bind if trust

6th September 2023

As patients for over 50 years we have always received a very high standard from all staff.

6th September 2023

Ashley, Kirsty & reception team are always so welcoming and efficient that it’s a pleasure to visit the practice.

1st September 2023

sharon

31st August 2023

Long term patient for 40 yrsTeeth are v good.

31st August 2023

Totally professional

31st August 2023

Everyone is polite and helpful, the treatments are excellent and everything seems to work like clockwork. I feel safe and very happy with the staff and receptionists.

31st August 2023

The personal attention given by the Dental Surgeon and the Dental Nurse was superb and has been on each appointment.I am listened to and cared for.I have been to very many practices in my lifetime; this is the best of them all.

31st August 2023

Professional and polite staff

29th August 2023

friendly staff, everything is explained well. Clear pricing. convenient location.

29th August 2023

Great service and treatment

24th August 2023

Excellent dentists, excellent hygienist and lovely friendly reception staff, best I’ve ever been to and now wouldn’t go anywhere else

24th August 2023

Dependable, consistent, caring.

23rd August 2023

Always receive expert advise and feel safe

23rd August 2023

I have always received excellent service by both the dentist and the hygienist on my regular visits and also at times of emergency treatment.

23rd August 2023

I have used Durban for many years and have always been totally satisfied

23rd August 2023

the efficient and caring way in which I am always treated when I visit Durban.

23rd August 2023

Both my children have been patients of Ashley and he has always been so kind, informative and friendly.

23rd August 2023

Previous bad experience with other dentists. This experience with my new dentist was totally different and corrected a previously poor treatment.

17th August 2023

Good dentist

16th August 2023

They are patient and understanding of nervous patients

16th August 2023

Everyone very kind and spent time to explain things to me.I would not want to change my dentist or hygienist.They are both lovely

16th August 2023

It did feel as though, they did put their patients and their needs first, which was very refreshing.

3rd August 2023

well just got the appointments on my days and dentist was ill they called me and changed the date was easly done

2nd August 2023

Friendly staff, clean environment, good pricing / payment subscription options. Confidence in dentists and hygienists having my best interests at heart.

2nd August 2023

Polite, professional and kind

2nd August 2023

Friendly reception staff xnd and Easy to talk tooHelpful in scheduling an appointment

2nd August 2023

Easy to make an appointment, friendly reception staff, friendly and knowledgeable dentist, clean clinic. Thorough check up.

2nd August 2023

Excellent care and attitude of all staff

26th July 2023

......

26th July 2023

Pleasant and skilled staff with a nice environment

25th July 2023

I am a nervous patient normally and suffer with anxiety. However, I can honestly say that since coming to Durban as a patient I feel totally at ease all of the time.

25th July 2023

I always excellent service from Mr Sim and his technician. My teeth are now in good order following work last year.

25th July 2023

The experience of the hygenis

25th July 2023

Helpful staff. Clean nice setting

25th July 2023

Friendly and courteous reception team. I had two appointments, one of which was delayed, but the Dentist and his nurse were very apologetic and made sure I was adequately compensated.

21st July 2023

Friendly efficient professional.

21st July 2023

The professionalism ability and personality of my dentist

20th July 2023

Couteous, considertae, professional human!

20th July 2023

Personal feel

20th July 2023

Excellent dental care and customer service.

20th July 2023

I have been using Durban for many years. The staff are always friendly and professional. I feel confident that I get the best treatment that I could get.

20th July 2023

Friendly and caring staff information on treatment excellent this is the best Dentist I have ever been too would highly recommend to friends and family

20th July 2023

I have been a patient at Durban for 40 years and I have always been very satisfied with all aspects of my treatment and the excellent way I have been treated by all members of the team.

I

ileigha

I attended Durban Dental to see Dr Jacob Davidson. The reception team was very kind and welcoming. Dr Davidson was SO lovely, reassuring and attentive. Explained everything very well and easy on the eyes too Definitely be returning!

5th July 2023

Dentist listens carefully is responsive to needs, is patient, caring and explains the treatment in detail

4th July 2023

Efficient and friendly reception and clinicians and the ease of making appointments.

4th July 2023

Relaxing atmosphere, pleasant staff and clinicians, very courteous, I feel that they are trying hard to do their absolute best.

4th July 2023

Everything to a high standard

4th July 2023

Since I have been coming to the practice I never felt scared or anxious always explaining what’s happening very happy with service you get , everybody is friendly and kind and always there to help you , I would never go anywhere else , in the past I have had bad experiences with other clinics , I would 100% recommend Durban which I have recommended several times

28th June 2023

Excellent treatment and friendly helpful staff

27th June 2023

Very efficient and friendly staff throughout.

27th June 2023

I have been a patient at Durban for over 20 years and have always received a first class service.

27th June 2023

Great staff team

27th June 2023

Reception staff very helpful, approachable and friendly with professionalism. Ashley Sim is a fsbulous dentist, puts me at ease and explains everything and answers my questions. His nurse is calming too, as is my hygienist who does thorough job. This little team always on time. I would be highly upset if i wasnt able to have my appts with them!

22nd June 2023

I got an emergency appointment easily, my problem was rectified professionally and explained well. I was listened to and my questions answered. Reception staff as always friendly and helpful.

22nd June 2023

Friendly efficient professional and for someone that fears the dentist quite a pleasant experience all round!

22nd June 2023

My dentist and dental nurse bare the best I have ever had. although the dentist is only a few years out of university he is extremely good and always checks with senior dentists for advise if needed.The dental nurse is very polite and again experienced, I believe that she is also training to do the radiography.

22nd June 2023

I have been a patient for many years and I am very satisfied.

21st June 2023

Honest, thorough, listen, great place for nervous patients.I thoroughly trust my dentist and hygienist

21st June 2023

Been visiting Durban for years and see no reason to change.

21st June 2023

The staff are always friendly, helpful and welcoming, I've always been able to book my next appoitments for days that suit me.

21st June 2023

It’s the first practice where I don’t feel anxious before I arrive. Always put completely at ease

21st June 2023

The staff are friendly and welcoming. I have always had great service and the dental plan is very convenient.

21st June 2023

Whole team at Durban are excellent and the dental hygienist Anda is brilliant as is the dentist Ahmet. Reception are efficient and welcoming>

21st June 2023

Very professional, pleasant staff

21st June 2023

Always very friendly

21st June 2023

Dentists are not frightening

21st June 2023

Very friendly but efficient staff throughout the practice

21st June 2023

All good

19th June 2023

Everyone at the practice is really patient-focussed and helpful.

17th June 2023

Good work helpful staff location Habit

26th May 2023

Staff are always friendly and reassuring. They feel like family.

26th May 2023

All good just seems to be getting more and more expensive

25th May 2023

The hygienist was very competent and concerned for the health of my teeth/gums. She gave me sensible advice and was polite and respectful, as well as compassionate.

25th May 2023

Quality of care, treatment and procedure.

25th May 2023

Durban has looked after my teeth for around 30 years. My teeth often break as a result of 1960's drill and fill.The only issue as a pensioner is the ever increasing cost.

25th May 2023

Staff are always courteous. Both appointments ran to time. Pleased with the treatment I received

25th May 2023

I have been with Durban for the many years since Chris Wood was an NHs Dentistand then went private. I am completely happy with Durban but the prices are tooexpensive for a pensioner. Linda

24th May 2023

Everythng went like clockwork and there were no problems.

24th May 2023

I visited for a routine hygiene appointment. Kate is always very friendly and efficient. Kate gives good advice on keeping my teeth clean and makes them look lovely

24th May 2023

She explained every step of the procedure & checked frequently that I was comfortable.

24th May 2023

Everyone was efficient and polite. The hygienist was excellent in the advice and service given

24th May 2023

A great experience being in the hands of a professional who explained and advised as the work was accomplished.

24th May 2023

Jacob , the dentist is very good in explaining the issues of the teeth restructures and issues. I didn’t wait long to be called in .

24th May 2023

Friendly staff and very good with my 13 year old, very engaging with her which put her at ease.

24th May 2023

Politeness, friendliness of everyone in the surgery. Attentiveness of dentist and assistant. Quality of care given.

19th May 2023

On time. Friendly efficient staff. Appropriate advice given.

19th May 2023

I feel confident that Durban dental clinic look after me and my mouth with expertise and excellence

19th May 2023

Fantastic reception staff. New dentist Jacob amazing, very careful accurate work,

19th May 2023

Efficient, professional and friendly treatment provided.

18th May 2023

No problems an efficient.

18th May 2023

Excellent treatment

18th May 2023

Prompt appointment . Treatment and check results clearly explained

18th May 2023

Sharon is an excellent hygienist

18th May 2023

And a is a very skilled and competent hygienist

18th May 2023

Very efficient service. Hygienist was friendly and helpful. Advised on protection of enamel.

11th May 2023

Friendly, professional and polite. Thorough.

10th May 2023

Highly professional and friendly dentist.

10th May 2023

the appointment was for my daughter and the staff were very helpful and ensured she was comfortable and put at ease, which ensured that the check up could be completed.

10th May 2023

Dr listened to my worries carefuly and took them seriously. I am very nervous patient. I was having root canal done and Dr and his assistant made me feel so comfortable that I no longer feel so scared going in to see the dentist! 10/10 treatment from all staff so far.

8th May 2023

I have been attending Durban for almost 30 years now and have always felt a valued patient. My present dentist is superb having only qualified in the last 5-10 years I think. His professional manor and skill is second to none. I was treated courteously and had everything explained to me as the procedure went along. My comfort was kept at the forefront throughout.

4th May 2023

I have been using Durban for over 30 years and have always been very satisfied with the service

4th May 2023

Dentist is so efficient,kind & confident, responsive to my anxiety when having any treatment

4th May 2023

All was straight forward and efficient.

4th May 2023

Very pleasant clinician. Explained the procedure thoroughly and checked I was ok throughout.

3rd May 2023

Durban Dental are always very friendly, helpful and accommodating. So pleased they are my local dentist.

3rd May 2023

I presented with a broken crown. I am happy that this will be repaired within the next month.

3rd May 2023

For the last 25 years I have been seeing the same hygienist and I’m extremely happy with my treatment.

3rd May 2023

I expected an extraction and it was done very efficiently and painlessly. No problems.

3rd May 2023

Great team, great service.

23rd February 2023

Very friendly helpful staff clear costing, great treatment throughout my needs

22nd February 2023

Ahmet was, as always, superb. Very efficient and speedy.

21st February 2023

I had a Hygienist appointment which was excellent and a dental check up- also very good.I think the Hygienist and Dentist and nurse I see are EXCELLENT- many thanks

21st February 2023

It was quick and efficient. My daughter attended too, we didn’t have to wait too long and were dealt with very professionally and courteously, as we always are.

21st February 2023

Treatment was thorough and professional.Appointment was ķept to time.

21st February 2023

I was totally at ease with the procedure and the professionalism of the Team

21st February 2023

All good as before

21st February 2023

Everything from check in to treatment was excellent

21st February 2023

Dr Sim is the best dentist I have ever had. Thorough and gentle, he communicates everything he is going to do. Brilliant.

15th February 2023

The hygienist was very professional and gentle but thorough

15th February 2023

Staff and dentist professional kind and caring

15th February 2023

As always I experienced an excellent service, staff very helpful and friendly a relaxed setting at the dental surgery.

15th February 2023

Efficient and effective treatment from a dentist who knew me and had my previous records on hand to consult

14th February 2023

Staff friendly and helpful...explain treatment clearlySpecial mention to reception ...always welcoming

14th February 2023

Staff always very pleasant and respectful.Considerate throughout treatment. Communicate throughout treatment.Cleanliness of a high standard.

14th February 2023

I am a long term patient at this practice due to the level of expertise and understanding shown by the staff and dentist.

14th February 2023

It was everything expected of a well organised, respected dental surgery with excellent staff at all levels.

14th February 2023

Great care

14th February 2023

On time and X-rays completed painlessly and quickly.

14th February 2023

Cleanliness of surgery all staff very pleasant

14th February 2023

Did the job in fair time.

13th February 2023

I am well known to the Staff having been a patient for 40 years.The service is reassuringly predictable as is the environment of the waiting room and the surgery.

11th February 2023

Very friendly and efficient practice

11th February 2023

My treatment was carefully and expertly handled

10th February 2023

Prompt treatment, very easy to make an appointment, everything explained. When I took a friend-friend to the clinic the first time, I asked to join as a patient; I was in the chair 20 seconds later!

10th February 2023

Very friendly helpful staff. Dentist explained in depth treatment available & recommendations. Appointment arranged quickly & efficiently

10th February 2023

Meeting with hygienist and dentist went smoothly. Reception were helpful and polite.

10th February 2023

I was feeling very anxious and the dentist and nurse were very kind and supportive. They explained the process and reassured me. I did not suffer any pain and they took the time do describe the after care.

2nd February 2023

Professional, friendly, efficient service from everyone at the clinic.

26th January 2023

Everything was completed as expected, only slightly late being seen but this was apologised for.

26th January 2023

firstly this was a last minute appointment as my tooth broke the day before and they were able to squeeze me in the next very next morning, this was my 1st time with a new dentist. both dentist and nurse were both lovely and helped me feel very relaxed with excellent bedside manner.

25th January 2023

The appointment was part of a schedule for dental implants and involved 3d X-ray and impressions. My dentist is highly professional, kind and puts me at ease during the whole process.

25th January 2023

I have been going to Durban for years and it has consistently been a very good experience and very friendly staff. In fact, it is so good that i look forward to my appointments every time.

24th January 2023

Everything to my satisfaction

24th January 2023

All round excellent

24th January 2023

The visit was agreeable and professional in all respects. The attention to cleanliness was exemplary. Everyone of the staff were friendly and welcoming at all times.

24th January 2023

From arriving to leaving I was made to feel valued, every thing ran smoothly and none of the staff seemed stressed, when talking to them they made eye contact and there communication skills were excellent, the dentist I felt confident in and is work I’m so impressed with.

24th January 2023

Service is always good and staff are excellent, happy with the surgery.

24th January 2023

The reason why I am highly satisfied with the dental treatment is because my dentist takes time to explain everything, is gentle, thorough, patient and understanding.

24th January 2023

On time, helpful and supportive approach. My son was treated with kindness.

9th January 2023

Very polite and professional receptionists followed by precise explanations as to what dental work I will require in the future.

9th January 2023

Ashley is wonderful with my son. Listens with genuine interest, engages o his level

9th January 2023

The staff were friendly, professional and helpful

1st January 2023

The staff at Durban are excellent. They are friendly, professional, thoughtful and knowledgeable. The surgery is clean, the treatments are modern and painless, the advice is considered and I feel safe and cared for.

1st January 2023

Staff, dental and front of house, are always friendly and approachable. Comfy, clean and inviting waiting area. Easy parking. Would highly recommend this practice to all.

1st January 2023

A regular clean performed efficiently.

30th December 2022

Everything was highly professional, showing care and attention.

30th December 2022

Was very thorough

30th December 2022

Friendly welcoming member of staff listening to my queries

30th December 2022

Great service

29th December 2022

Very quick and informative check up, no problems.

29th December 2022

Prompt, on-time appointment and very friendly and able hygienist who offered appropriate advice.

29th December 2022

Good communication about why extraction may need to happen, but given choice to go with it or not. Straight forward process and tooth was out quicker than expected. Time was taken to make sure bleeding had eased before leaving the dental practice.

29th December 2022

Efficient, professional and friendly treatment and advice

29th December 2022

Everything, from the moment you enter the practice is first class

22nd December 2022

Every thing was as expected, friendly, everything explained, care taken, clean premises etc.

22nd December 2022

The staff are always friendly, my hygienist appointment was running late so they were able to have my check-up first (which was initially due afterwards) so which was good and as always very happy with the service.

21st December 2022

Professional polite and efficient

21st December 2022

Long-standing client. Always happy with the service I have received from Durban .

20th December 2022

Staff are all nice and my dentists is lovely - always helpful and friendly.

20th December 2022

First check up with Ahmet and a highly professional dentist. Regular appointment with Anda always excellent.

19th December 2022

Best dentist I have ever had

18th December 2022

Pleasant individuals plus attentive and kindly treatment make for a happy experience.

17th December 2022

Was v nervous about my wisdom tooth extraction but dentist and nurse were superb. Seen on time, not rushed at all and full aftercare advice given. Everyone friendly, professional and caring.

17th December 2022

Excellent help from reception. Efficient service from dentist and nurse. All staff very friendly and helpful

17th December 2022

Each stage of the procedure was explained clearly and ensured that I was comfortable and in no pain.

17th December 2022

I have been coming here for many years and have always received excellent service. Have never had an issue. Hygienist and dentist are really nice. I would recommend Durban to anyone

17th December 2022

Durban staff are always lovely and helpful, the dentistry always of a high standard as is the cleanliness.Both dentist and nurse discuss the procedure and are very caring.

17th December 2022

All good

16th December 2022

I was very anxious about having the extraction but always made to feel comfortable at durban. Can not fault the team they are excellent and offer a excellent service. I am pleased I am a patient with durban.

16th December 2022

Quick efficient treatment, good availability of appointments.

16th December 2022

It was complicated filling to be done, but done to a very high standard with the Dentist explaining the process every step of the way and very professionally done.I had full confidence in the dentist and the dental Nurse

16th December 2022

I think the hygiene appt with the hygienist was brilliant - she gets my teeth looking wonderful and is sensitive to my meds plus listened to my concerns.

16th December 2022

My work is very near and the whole team are very good and look after my needs as necessary

16th December 2022

I found the dentist who treated me, Jacob Davidson, to be very skilled and careful and explained what he was doing as the treatment progressed. The dental nurse was also very attentive.

16th December 2022

It was a routine appointment and treatment was thorough with a pleasant and professional member of the team who is most helpful.

16th December 2022

Tooth extraction was painless and very quick. I was actually waiting for the painful procedure but it was over within minutes without any pain .

16th December 2022

I came for a check and was happy that my problem was solved at once, saved me coming again. Teeth feel good and secure after.

16th December 2022

All staff very cheerful and helpful and everyone knows what they are doing

16th December 2022

N/a

16th December 2022

Receptionists excellent service. Caring attitude of hygienist.

16th December 2022

I felt the dentist knew how nervous I was and took this into account with my treatment

16th December 2022

Everything was high standard!!

21st October 2022

knwing I was very n ervous after bad experiences with a different dentist, great care was taken during my appointment.

19th October 2022

The overall experience including hygiene and reception couldn't have been bettered. You have a first rate team and over the years I have recommended the practice on a number of occasions.

19th October 2022

Fantastic team, who were friendly and professional. The appointment didn't feel rushed. I felt listened to and valued.

19th October 2022

Clinician explained what was happening at every stage of the treatment

19th October 2022

Excellent treatment as always.

19th October 2022

Excellent treatment couldn't fault it.

19th October 2022

Easy to make an appointment, clinic was spotless, reception staff and dentist were really friendly.

19th October 2022

All my treatment progressed well without any problems or any pain whatsoever. My dentist explained everything he was going to do as the treatment progressed. I am completely satisfied with my treatment.

18th October 2022

This is an excellent dental clinic. All the staff are experienced, qualified and helpful. They are always friendly and seek to put patients at ease. The premises themselves reflect this, being well laid out in an attractive garden setting, with comfortable seats, together with decor and fitments designed to aid relaxation. I have come here for many years and will continue to do so, and always highly recommend Durban and its staff.

18th October 2022

Friendly team on the front desk, which is massively important. Polite and courteous dentist and dental nurse. Slight delay waiting, but not a problem.

18th October 2022

My dentist was friendly, responsive and competent. The issues found were clearly explained, and I was not offered more treatment than was necessary.

18th October 2022

Don’t feel like a patient more like a friend all staff caring and friendly making you feel very comfortable

18th October 2022

Staff always helpful and have patients needs at hand

5th October 2022

The atmosphere at the surgery is very professional and yet relaxed. Good to see the reception screens finally gone! Kate the hygienist is brilliant. Nice and easy parking too!

5th October 2022

I have been treated by the same hygienist for over 20 years and I have such faith in her treatment.

5th October 2022

I was treated with courtesy and efficientsy by all members of the team.

4th October 2022

The staff are always very friendly and make it a pleasure to go to the dentist even my children enjoy going.

4th October 2022

Everything from receptionists to Hygienist and the dentist was first class.

4th October 2022

Friendly staff, encouraging helpful

4th October 2022

Very efficient and well explain d

4th October 2022

The dentist was informative and friendly.

4th October 2022

Very happy with my treatment and lovely staff all round.

4th October 2022

Appointment started on time. Professional approach by the clinician. Felt safe. Didn’t last too long. Good personal skills of both the clinician and nurse. Fixed the problem. Confident in the outcome.

4th October 2022

Dentist understood exactly what I required (before travelling) and did exactly that.

23rd September 2022

Friendly, professional, punctual; I felt that they knew what they were doing and had my best interests at heart ie I was able to trust their actions etc

22nd September 2022

I have used Durban Dental Centre since 1994 and have always been happy with the care and attention given by the staff

22nd September 2022

No reason to be dissatisfied.

22nd September 2022

The dentist and the hygienist were on time, no stress. They explained what they were doing.

22nd September 2022

Durban is a very nice, friendly surgery. All staff are professional, courteous and helpful

22nd September 2022

I haven't been to the dentist for years due to poor care in the past. I felt very comfortable having the work carried out at Durban / Rebecca

22nd September 2022

A new dentist who was sensitive to my needs and had read my notes from my previous dentist

21st September 2022

I had an emergency appointment as I was in a lot of pain. The main part of the root canal treatment was carried out....extremely painful of course but well done with a caring Dentist and nurse.

21st September 2022

Everything one expects from a checkup was done expertly and explained very well.

21st September 2022

Nice place to go, everyone very good and very happy with my dentist

21st September 2022

The treatment was precise and successful. Checked later with x-ray to make sure it was OK. The most sensitive manipulation for me and I had no problem with it! I am confident that any problem will be spotted an solved.

21st September 2022

.....

21st September 2022

VERY HAPPY. ASH WAS CLEAR WITH WHAT WAS NEEDED ETC.

21st September 2022

Both my appointments on this occasion met my expectations and requirements. Friendly staff.

21st September 2022

Good service, on time and friendly staff

21st September 2022

Anda has been my hygienist for over 20 years. She is thorough, reassuring and professional. I cannot rate her highly enough. The reception staff are welcoming professional and conscientious. The surgery is spotless and the waiting time is negligible to zero.

21st September 2022

Very happy with both Ahmet and Sharon

21st September 2022

Being nervous, as a patient, I felt very at ease. Everything was explained and I was happy with the experience

10th September 2022

Professional and approachable

10th September 2022

My dentist Ashley Sim and his assistant are excellent team. They explain what is going to happen throughout the procedure. I am a very nervous patient so this is very important to me. The procedures I have had with Ashley have always been successful unlike with other practices.

10th September 2022

Very friendly and excellent service

9th September 2022

I have been a patient of the practice since I moved to Crowborough in 1964 so clearly I have been satisfied with the service and treatment given to me.

9th September 2022

Polite and professional.

8th September 2022

Anda is a very experienced Hygienist and goes out of her way to put you at ease. Very pleased with the service.

DC

Daniel Cheeseman

Fantastic service and quality of work, Ahmet is fab to deal with. Would highly recommend them to anyone.

8th September 2022

As usual, I did not have to wait more than a few minutes. My treatment was carried out with every action explained. I will continue to use this dental surgery as long as I can get there, I have been going there for the past 50 years and never had a complaint.

8th September 2022

My clinician is highly professional and caring, I feel reassured by his caring attitude and the sharing of information relating to my treatment.

8th September 2022

Excellent service, very professional and pleasant. Would recommend.

8th September 2022

Very good treatment.

8th September 2022

Everyone from reception staff to the dentist were so helpful and understanding

8th September 2022

I felt the reception staff where open and friendly. I had to reschedule my appoimnet and they whwre very accomadating. I felt Dr Simm was very clear with his communication. I felt relaxed with both Dr Simms and the dental assistant that was also present.

24th August 2022

The appointment time was on schedule. The clinician as always was friendly but professional. I was kept informed of future needs. The reception staff were courteous and welcoming

23rd August 2022

Very clear explanation of the problem and two solutions offered. Quick and effective treatment too.

23rd August 2022

Personalised, effective, friendly

23rd August 2022

Wonderful treatment

23rd August 2022

My teeth needed a clean up, and it was as easy and enjoyable an experience as possible, thank you

23rd August 2022

Following a bad experience at a dentist years ago, I have not been since. The team at Durban were wonderful - from the first phone call, right through to appointment and checking out. Thank you!

23rd August 2022

All the time my treatment was taking place, everything was being explained. I was regularly asked if I was OK and happy to continue.

23rd August 2022

Everyone is very poite and caring. All the treatments very well explained

23rd August 2022

Extremely satisfied with entire process.

23rd August 2022

Professional as always from Ashley

23rd August 2022

We were listed to and not rushed.

23rd August 2022

Great experience, kond, polite and knowledgable staff. I have an NHS dentist but if I need to have more private treatment I’ll defiantly be back

23rd August 2022

Have attended this practice and the early dentists (the Blighs) all my life so now over 70years and have never had a complaint with such excellent service from the hygienists and dentists.

16th August 2022

The staff are empathetic and properly trained at every level. Appointments run on time. The surgery is clean and covid-aware. Appointments are booked easily, there is a waiting list for patients whose appointments are scheduled later than they would choose and checkout is simple and efficient. Visiting the dentist is historically a traumatic experience and all the staff at Durban go out of their way to reduce that trauma.

16th August 2022

The Reception team was so helpful at arranging subsequent appointments, not just for me, but for the rest of my family, too. My hygienist was as always thorough, efficient and sensitive to my needs.

MC

Mike Constable

Always brilliant! Wouldnt go anywhere else.

10th August 2022

All staff were friendly and carried out their tasks efficiently

10th August 2022

The quality of care was excellent

10th August 2022

Great service and didn’t have to wait very long. The staff were friendly and helpful. Treatment options were explained to me clearly and I came away clear with future treatment.

10th August 2022

As always I found my treatment to be carried out professionally. Each stage was fully explained and efficiently delivered in a personable manner.

10th August 2022

My hygienist is always very professional and friendly. She spends a lot of time explaining what needs to be done and I’m always pleased with the result.

10th August 2022

Ashley is very pleasant and effeciently gets on with it.

10th August 2022

I was in trouble with an abscess under a crown.I had an energy appointment the same day I called and got treated. I can ask for no more.

10th August 2022

the hygienist communicated what she was doing, cleaned my teeth well and advised me on how to care for my teeth.

10th August 2022

Kate, the hygienist is always professional and a high standard of cleanliness.Always on time but never rushes and always helpful with advice.

10th August 2022

Ashley is always so helpful and clear with what he is saying and what needs to be done (if anything). He also appreciates the cost of things and explains that if it’s not viable financially at this time, it can wait (he will also say if it can’t wait). Overall just very clear and concise

1st August 2022

Already stated by positive comments

27th July 2022

Excellent treatment by hygienist Christine

27th July 2022

Always feel valued as a client and my Dentist is very thorough, considerate and attentive.Having suffered for many years at the hands of others my time with Durban has always filled me with confidence.

27th July 2022

Very happy with the whole experience. Very efficient.

27th July 2022

Very professional team that give very professional care!

27th July 2022

Totally satisfied

26th July 2022

Good, friendly treatment as always.

26th July 2022

Nice, warm and friendly welcome.Excellent treatment from Hygienist and always tips on how to clean the teeth better.Highly professional and yet friendly Dentist. Explains everything clearly.Checks on my general health too as I have underlying problems.An enjoyable appointment with both!

26th July 2022

Exceptional dentist Ashley is so very knowledgeable, and always has time to discuss and let you understand what he is doing.

26th July 2022

I always go to this Dental practice for all my needs and have always found all the team members very friendly and professional. Totally satisfied

26th July 2022

Everything was perfect

26th July 2022

Always great service

26th July 2022

Efficient, helpful and kind staff

26th July 2022

Pleasant reception staff. Love Anda always puts me at ease. Rebecca was great explained a lot of things to me.

18th July 2022

First appointments since COVID, and needed to see a new dentist. He was excellent and explained everything he was about to do and any concerns that he had.Followed this with a visit to the hygenist (who I would normally see every 4 months) and she was brilliant and thorough. Caught up as best she could this time.Scheduled further appointments for both - get back into normal cycle.

15th July 2022

I’m a very nervous dental patient but dentist and nurse were brilliant at explaining and reassuring me.

14th July 2022

I rang for an appointment the receptionist was very helpfulThe appointment with Ashley and Kirsty was very professional and as a nervous patient they always try very hard to accommodate this

14th July 2022

The staff are friendly, the dental practice is very clean and tidy. The Clinician was very knowledgeable and explained everything clearly to me. I felt I was treated with respect and dignity.

14th July 2022

Sharon is an amazing hygienist and was vert thorough. The whole team are very professional and friendly.

14th July 2022

Hygienist makes me feel very comfortable and the procedure is also stress free and gentle.

14th July 2022

Staff are happy to help, the appointments are always on time and the reception staff make it easy to book my next appointments.

14th July 2022

It was an emergency; Rebecca kindly saw me during her lunch break. The original filling applied during the appointment wouldn’t adhere so she used a different material which worked well.

13th July 2022

Expertly handled with detailed explanation and consideration from both dentist and dental nurse.

13th July 2022

Always polite friendly staff from reception to dentist and hygienist, thank you.

13th July 2022

Have been with the practice for over 50 years and always had excellent service and attention.

13th July 2022

The Clinic was very clean and relaxing and the staff patient and very professional.

13th July 2022

Expectations fully met.

13th July 2022

I not only got a treatment I needed for a long while, but was also suggested it whereas I had no idea it was feasible. I feel much better afterwards and the serious concern I had before is gone.

13th July 2022

Ashley is brilliant. Calm and professional advice and care.

30th June 2022

Always efficient and on time - first visit with the new dentist as Murshid has moved on

GT

Gail Taylor

The most friendly staff I have ever met kind and caring especially Millie the dentist nurse and sure it would 100% recommend it to any person for a brilliant

29th June 2022

Lovely staff and confident in treatment received. Clean and calm surroundings

29th June 2022

Relaxed during my visit to Durban, and will be hoping to complete my treatment next month.

29th June 2022

Ahmed is always welcoming and professional , and on this occasion got down to the level of the 2 yr old boy and was not scary but friendly. The child opened his mouth and showed no fear and was never uncomfortable.

29th June 2022

Friendly people, my hygienist it’s so kind, patient and she’s doing a great job

28th June 2022

Always very efficient. Very clean premises, recently decorated I believe. Hygienist is always friendly efficient and helpful. New dentist to me as existing dentist left.again very efficient, friendly and helpful.

28th June 2022

I have been a patient for many years and have always been very pleased with the treatment received

28th June 2022

All went well. As usual

28th June 2022

Polite, no waiting time. And very friendly

28th June 2022

Lovely staff making the dentist visit much more pleasant

28th June 2022

.

28th June 2022

After my visit to the hygienist followed by a visit to my dentist all went smoothly with my mouth feeling no discomfort at all well done & thank you

28th June 2022

They were there when I needed the most and very helpful and Professional.

28th June 2022

Hygienist was very efficient and explained everything

20th June 2022

I have used Durban Dental for many years and return because of the professional treatment, the high standards of care and the personalities of a good team.

17th June 2022

Polite, patient, understanding, pleasant.

16th June 2022

I have come here on a regular basis for a number of years ,and I completely trust and value the treatment and advice I have always been given .The standard of care is top notch ,and the kindness shown to me is greatly appreciated.I couldn't be more satisfied.

16th June 2022

Feel really relaxed with my Hygenist, even though I have always dreaded going to the dentist

16th June 2022

The dentist (Mr Sim) was great with my 10 year old son, explaining to him about his baby tooth that needs to come out as it is stoppimng an adult tooth from growing. He also explained the x ray procedure with care and thought

16th June 2022

Felt I was being dealt with professionally and I was being given the best care.

15th June 2022

Just overall satisfied

15th June 2022

I always receive great service from Christine, she is always smiling and happy to see you

15th June 2022

I had confidence in the appropriateness and thoroughness of the treatment, and the care and advice I received during my appointment.

15th June 2022

My four-year old daughter came back from her first check-up with Dr Bex Maini asking when she could go again! I think that says it all really.

15th June 2022

I felt the dentist had my interests as a priority, not his. I have every confidence in his ability.

15th June 2022

The hygienist was very professional. My treatment was explained well and how I need to continue looking after my teeth with good cleaning habits. Being a nervous patient I was put at ease immediately.

15th June 2022

Always helpful and great reception team and my dentist has all the answers to my questions and I have full trust in his work

15th June 2022

Always a pleasure to see the hygienist ( Christine) so professional and kind and very thorough and my teeth feel clean and pristine afterwards

15th June 2022

Ahmet fantastic dentist, reception staff great, premises clean and smart, parking on site.

6th June 2022

The Dentist was highly professional and communicated with me very well

5th June 2022

The dentist and support staff were all wonderful. The whole experience was as stress-free as these things can be. My nervousness was minimised!

4th June 2022

Very caring and explanatory.

1st June 2022

They go out of their way to make it possible for me to visit the dentist in a way that I can be moblle. The dentist is kind and efficient

1st June 2022

It was to the usual high standard that I have experienced over several years. This gives me the confidence to keep returning regularly.

1st June 2022

I have been coming for a long time and always leave happy

31st May 2022

Professional service

31st May 2022

Friendly receptionHygiene explained caring and so friendly and helpful highly recommended made to feel at ease wish I had found them earlier

31st May 2022

The service, care and treatment were excellent

31st May 2022

Everything and both clinicians were excellent, would not wish to go anywhere else, ever!

31st May 2022

They are all a thoroughly professional practice

31st May 2022

The dentist is wonderful as is the dental nurse. Kind, patient and caring. They take time to make sure you understand the treatment and remembered me from before which was lovely.

31st May 2022

The questions answer this fully. I am a long standing patient at the Durban Dental Practice and will happily remain so until circumstances dictate otherwise.

31st May 2022

The dentist was really calm, kind and talked everything through with my daughter. I feel totally confident with his treatment.

31st May 2022

Because the staff were very helpful and very nice

31st May 2022

My family has used Durban Dental Centre for the past 20 years or so. That have always and throughout, provided professional and courteous advice in a friendly manner.

23rd May 2022

I needed an emergency appointment following an accident and subsequent hospital visit. The reception staff were magnificent in pulling out all the stops in arranging it, and Ashley Sim, who treated me, was incredible. I can't praise or thank all of them enough.

21st May 2022

Everyone was very friendly and efficient.

21st May 2022

friendly and efficient service in a pleasant atmosphere. very professional.

19th May 2022

The team are friendly and accommodating.

19th May 2022

Dentist explained work needed. Organised an X-ray which suited me.

19th May 2022

I was seen relatively quickly, the hygienist was polite, friendly and efficient. I waited about 5 minutes to see the dentist after hygienist. I had a check up, no treatment was required. I am sorry that Murchid is leaving as he has been a very kind and understanding dentist during all my treatments

19th May 2022

All went to plan, on time, and with a successfully outcome

19th May 2022

As our old Dentist retired, a friend recommended Durban Dental to us and we have been delighted with the service and treatment we have received.Ashley Sim is extremely clear in explaining everything that he recommends.

19th May 2022

Prompt, clean, courteous

19th May 2022

I have used Durban Dental Centre for many years without any problems

18th May 2022

Routine check up, all ran to schedule

18th May 2022

Friendly and efficient throughout.

18th May 2022

Efficient, friendly clinicians who have a pleasant manner and a gentle touch.

18th May 2022

Everything went smoothly, friendly staff, friendly hygienist. Also signed up to treatment plan so will help keep my costs down in future :)

18th May 2022

I have been with this practice all my life and only 3 dentists which is amazing these days..Standard has always been superb

13th May 2022

Because I have no problems with my teath or gums as a result of the treatment recieved at this practice

13th May 2022

Everyone is just lovely.

12th May 2022

Everything went well with no problems encountered.

12th May 2022

Very professional team and environment.

11th May 2022

Sharon is a very professional and thorough Hygienist. She looks after my teeth well and teaches me how to look after them too.I love the clean feel of my teeth when I have had my appointment

11th May 2022

well its second time in 2 weeks ive seen the dentist my filling had came lose first time was better but not perfect still little uncomftable so went back and its lot better now was told if it comes lose again will have whole tooth out

11th May 2022

I have been a patient for over 20 years and always received the best of care.

11th May 2022

N/a

11th May 2022

Excellent service all round

28th April 2022

All my options for treatment were fully explained and my questions answered.

25th April 2022

Competent caring nurse who checked my needs were met and provided reassurance. Highly skilled dentist who completed my complex treatment very attentively and with great care.

25th April 2022

Friendly professional staff. Clean premises. Time of appointment suited me,

23rd April 2022

First Class Treatment clean tidy on time, explained all that was going on ..

23rd April 2022

Ease of booking appointment. Courteous and friendly staff. Confidence in both hygienist and dentist.

22nd April 2022

This is the most thorough dental check up I have ever had. Everything was explained fully and some issues I had been suffering discussed and a plan made. Excellent care all round.

22nd April 2022

They did what was required.

22nd April 2022

The staff were all polite and helpful.

22nd April 2022

Had a simple hygenist appt - all good

22nd April 2022

Excellent service received throughout

22nd April 2022

Took the time to listen. Explained everything.have always had anxiety with dentists but Ashley is amazing and makes me feel comfortable.

22nd April 2022

We are looked after tremendously well by all of the team. The reception Heather and Marie and kind and very friendly. Very good at their roles. Ahmed is a very trusted dentist. Jojo

9th April 2022

Durban Dental have looked after our family's dental needs for around 10 years now. The clinic is very welcoming starting at reception and Murshid's professionalism fills one with confidence.

9th April 2022

Efficient, friendly, informative service. Not being a fan of visiting the dentist, I was out at ease and the double extraction was painless.

8th April 2022

Very kind staff who explained what was going on throughout, as I had requested.

7th April 2022

both hygenist and dentist were on time and very kind

6th April 2022

I am always very well treated by the Reception ladies, my Hygienist and my Dentist. I have always been happy over many, many years with everything that happens on my appointments. I go twice and year and they keep my teeth and mouth in good order. I would thoroughly recommend this practice to my friends.

5th April 2022

The appointment was on time, the dentist took time to explain what further treatments were possible. I wasn’t pressured to go down one particular route. The dentist has offered a follow up discussion after I’ve seen the hygienist tondis uss options.

5th April 2022

Felt totally at ease amazing that I did not have to wait either . Reception staff also very pleasant and helpful

5th April 2022

The dentist is extremely professional. My dental work was complicated but the treatment and advice has been excellent.

5th April 2022

The receptionist was amazing. Realised I was in a lot of pain and managed to arrange an appointment for me ahead of my scheduled appointment.

5th April 2022

The staff are always pleasant and helpful. They put you at your ease. They always explain all the procedures.

5th April 2022

Everything from when I arrived was perfect

5th April 2022

Professional and personal. The hygenist was excellent as the cleaning job was difficult

5th April 2022

Lovely staff and dentist. Very caring and always made to feel at ease

5th April 2022

They are always prompt and give me confidence in their assessment and treatment, with full explanations. They are also very sensitive.

5th April 2022

Thorough and professional examination and given all options for further treatment. Not pressurised at all

3rd April 2022

Always make you feel at ease friendly staff always there to help you

30th March 2022

Check up was professional, straightforward and on time.

25th March 2022

Received the care I have come to expect as a patient of many years standing. Friendly professional service with explanations and practical advice. Making dentistry bearable for me!

25th March 2022

I was dealt with thoroughly, swiftly and with courtesy

24th March 2022

Always helpful and professional

24th March 2022

I am anxious about visiting the dentist but I felt I received the best possible care. My filling is great.

24th March 2022

Pleasant staff, pleasant waiting area and treatment rooms, modern equipment

24th March 2022

The overall experience was very professional by all the staff and the ambience was very relaxing.

23rd March 2022

I’ve been with this dental practice for decades and trust them implicitly.

23rd March 2022

The Dentist, Nurse and wider team I encountered on the day were highly professional and friendly. I felt at easy through out and all the pros and cons of potential treatment were explained thoroughly. I was given all the necessary information regarding cost and consent. It was a pleasure seeing the Dentist, not always something you could say!

23rd March 2022

I had a set of crowns / bridges removed which had been wrongly done by a different dental practice. I was made to feel safe in the dental chair whilst a lot of work was being carried out. I’m looking forward to more work being carried out to get the end result I’ve always wanted. The receptionists are also great, positive attitude and try their hardest to accommodate your needs. Very nice atmosphere in the waiting room and I’ve only ever waited a few minutes before treatment.

23rd March 2022

Being a nervous patient and because of COVID I had not visited the dentist for a while. Although the dentist was new, to me, I felt comfortable and ever was explained well. I then saw the hygienist and now feel comfortable about returning to the Practice in the future

23rd March 2022

I have been a patient at Durban for many year's and have always received excellent service and treatment from the whole Durban team. This includes Chris Wood when he practiced and then Murshid. Anda has been my hygienist for many year's as well and all are highly trusted by me.

23rd March 2022

Explained clearly, course of treatment, friendly, nothing to much trouble.

23rd March 2022

Very impressed with the anti Covid regimeVery impressed with the hygienist’s diligence and hard work (Christine)All efficient and satisfying

23rd March 2022

Friendly efficient staff, thorough explanation of what was needed.

23rd March 2022

Prompt caring pain free treatment delivered professionally.

23rd March 2022

Friendly and professional practice offering strong technical expertise where required

23rd March 2022

I have known hygienist Sharon for around 25 years since she first treated me and I have 100% faith in herShe has a very pleasant personality and always makes me welcome - I would be delighted to give her an unreserved reference

23rd March 2022

They are all so friendly and it is just a lovely practice.

23rd March 2022

All fine

23rd March 2022

No reason not to as I am a regular client

6th March 2022

Dentist and nurse were friendly and professional, the reception team was fast and competent as always and my check up didn't reveal any problems.

6th March 2022

Great company and in my eyes a flagship dentist in the South East.First time in years I can go to a dentist and know that I can walk out knowing that I have got a superb and professional service. I see Dr Salman and without a doubt one of the best dentist's I have seen in 40 years. I will always recommend the surgery and will continue to go to Durban all them time I can afford a Private dentist. Great Staff and Great Reception team.

2nd March 2022

I have been a patient at this dental centre for many years and have seen the same dentist and hygienist for many years and have never been other than very satisfied

2nd March 2022

I made the appointment at short notice as I had a hole in my tooth. The receptionist was polite and explained the cost involved with an emergency appointment. Treatment was explained and was quick and pain free

1st March 2022

I was comfortable throughout treatment and dentist and assistant explained everything they were doing and also I felt they looked after me well during the treatment.

1st March 2022

I'M ALWAYS DEALT WITH VERY PROMPTLY. MY DENTIST ALWAYS EXPLAINS WHAT TREATMENT IS GOING TO BE PERFORMED AND KEEPS ME UPDATED THROUGHOUT THE PROCEDURE. BOTH THE DENTIST AND NURSE ARE REASSURING AND ENCOURAGING. GOING TO THE DENTIST ISN'T A PAIN ANYMORE!

28th February 2022

Ashley was gentle and incredibly thorough. I left the room with a greater knowledge of the issues with my teeth and gums and an assurance that I was getting the right treatment

28th February 2022

Excellent practice with excellent staff

28th February 2022

Professionalism and friendliness

28th February 2022

Christine explained throughout what she was doing and why

28th February 2022

Treated well courteously with everything as expected

28th February 2022

Very punctual extremely polite and truly great customer service

28th February 2022

Very thorough hygienist, courteous and kind.Everything was spotlessly clean and I felt covid safe . Similar experience with the dentist too.

28th February 2022

It was fine as expected

28th February 2022

It was part of ongoing treatment following an accident, options are explained well and calmly with regular check up and x-rays to monitor the situation.

LT

Laura Thomson

Always a kind, warm and friendly welcome from the amazing reception team Marie & Heather, and top class hygienist and dental work with Christine and Ahmed. I had dental implants a few years back and I will always remember how kind everyone was when I was feeling nervous. Highly recommended for anyone looking for a gentle and thorough dentist and all round great service experience- complete trust.

AB

Anna Baker

I visited Ahmet last week and today for treatment. Wished I had changed dentist sooner. Excellent treatment and very happy with my teeth . Highly recommend.

RB

Rebecca Bunkin

I had a bad tooth in my mouth and was giving me lots of pain decided to ring my old dentist as I was there many years and they fitted me in I'm very happy as I had the tooth out and the gum is healing well thanks to the team for helping at my time of need as my other dentist couldn't help I'm very grateful

RC

Retro chicken

I am not a big fan of dentist visits but Mike but all those fears to rest, what an amazing and caring dentist. Thank you Mike, highly recommend.

WG

WHITNEY GRIFFITHS

Whitney and I (Wendy), despite moving from Crowborough 6 years ago, travel 25 miles to have our dental treatment at Durban Dental Centre. Why? Because Murshid Salman is the BEST dentist either of us has ever had and his skills are worth the mileage! After a chance remark 2 years ago "I don't suppose you can straighten old ladies' teeth?" to which Murshid replied that there was a way ..... he explained a system called Smilelign to me. My teeth were crooked and overlapping and I hated revealing them! He said it would take a considerable time but it could be done and I signed up for a trial, then went ahead with the treatment. That was a great decision because I now have teeth that feel good ( I bite properly!) and I don't think twice about smiling with my lovely straight teeth on show!!! The system is a very simple one ..... a series of virtually invisible aligning moulds which cover your teeth and are changed every few weeks, increasingly pulling errant teeth into the correct alignment until they are perfectly positioned. These are the commitment bits ...... (and you HAVE to be!) *You have to wear the aligners day and night during correction .... which sounded horrifying to me at the outset but in fact was a non-event because I forgot they were in most of the time! *You have to take them out to eat or drink hot drinks, which again becomes second nature. (If you want to lose weight, here's your chance because you tend to not snack between meals!) * Each new set tweaks your teeth ( of course!!!) which is uncomfortable for a couple of days and then settles to nothing. *When complete, you just have to wear a retainer at night periodically to keep everything in place. My treatment was longer than average because my teeth were so bad BUT I am SO happy with the results .... quite unbelievable really!!! Speak to Murshid and make your dreams come true!!!

KH

Karl Herdman

Honestly the best dentist surgery I have been to, I have been a patient for the last 7 years, I see Dr Murshid Salman, everything from his calm nature to his very high expertise in the dentistry I can not recommend him enough to new patients. I have had 2 teeth extractions and every time he has been professional and the work has been absolutely perfect, every step was explained clearly so I knew what to expect. Highly recommended

OD

olivia dorman

I literally never write reviews ever but I just wanted to quickly write one after seeing Mike for an orthodontic consultation - although unfortunately in his professional opinion he recommended I go elsewhere for treatment, I really respected his honesty and he was incredibly warm and friendly, as was his assistant and he gave me some good information to think about - will most likely be switching to them as my general dentist and have encouraged my dad (who is terrified of the dentists) to sign up.

RS

Rebecca Stocker

Changing from my previous dental practice was the best decision I ever made! Never have I come across such warmth and friendliness from every member of staff at Durban Dental. Me and my family went to see Dr Mike Field and was so pleased with the service provided. It was lovely to have someone sit down and explain exactly what was going on and how to upkeep personal care at home as well. Him and his hygienist were also fantastic with our 13 month daughter, just so she could get used to the environment. Would 100% recommend.

AC

Angus Cruickshank

just had my new veneers fitted & what a total transformation they have made to my smile. absolutely stunning job cant quite believe the difference thieve made

NS

Nicola Simpson

Saw Ahmet who replaced a crown for me for cosmetic reasons . Have always been so worried about this as never thought it would be as good as the last, but how wrong was I , what he has done is amazing and I wish I had it done years ago. Also I didn’t feel a thing when the treatment was being done not even the injection , so overall experience was the best. I always recommend Durban to all my friends and family and will continue to do so

CT

Cara t

Couldn't recommend Ahmet enough he has transformed my teeth. 5*

NW

N Wills

Around 6 months ago, I went to enquire about smilelign as I had a overlap on my front tooth. Dr Ahmet Bilginer assessed my teeth and agreed that this would be a good option to correct as I did not want traditional braces. This was a great and easy way to get the desired results - with regular check-ups we were able to discuss the progress and make sure if any amendments were needed. I am now very happy with the results and have very straight front teeth. Would highly recommend.

B

Ben

Went to this clinic and had a few fillings done by Dr Mike Field. Had a 10/10 service and was made to feel at ease throughout the whole process. Mike explained each step and provided an exemplary service. Will not being going to any other surgery going forward. The surgery itself was spotless, couldn't of asked for a better experience.

RA

Rebecca Atkinson

Would highly recommend this practise, top quality treatment I am so happy with my smilealign and whitening, thank you Dr Field!!

LB

Letitia Bryan

I saw Dr Field for Botox. He was very friendly and professional. I was worried it would hurt, but barely felt it. All in all a very positive experience - highly recommend!

ER

Eric Reed

Due to an incident at work I needed to have 2 front teeth replaced. On the recommendation of a friend I approached Durban Dental Centre to enquire about the various options that would be available. I was immediately impressed by the knowledge, dedication and professionalism of all staff being made to feel most welcome During the consultation, clear plainspoken English was used a price was given with no extras or add- ons unlike other establishments that I had previously visited ,including the internet eastern Europe (who were marginally cheaper) but who knows what sort of after care I would receive should it be required. My journey began and after 7 months I finally have 2 new implants which look natural with a number of work colleges, family and friends complimenting on the work carried out with precision, expertise also looking so natural. Although Durban dental centre is located in a small town in East Sussex I would rate the experience superior to that I had received by dentists in Geneva, Lausanne, and London. I recommend Durban Dental centre to all that read this post. Thank you Chris, Mike. eternally grateful.

AS

Alan Seal

My first treatment by the team at The Durban Dental Centre was in 1980 and since this time I have had regular check-ups and treatment, including in recent years, three implants and four crowns. Over the last 38 years my visits to the surgery have been met with friendly helpful staff and highly professional dental practitioners. My five star rating is well deserved.

LS

Louisa Sheridan

Murshid Salman is by far the best dentist I have ever come across. I have known him a long time and he has always been highly professional but also extremely empathic. Apart from being an excellent dentist he also has a very friendly approach to his clients automatically relaxing them when in the chair! He recently removed one of my teeth due to my having an abscess. I had been in much pain and was not looking forward to the extraction, but when the tooth was removed Murshid made sure that I was completely pain free and was very efficient in removing the tooth. It also healed up very quickly afterwards. My seventeen year old daughter has also been under his care recently due to imperfect upper and lower teeth requiring a number of Smilelign aligners. Her teeth are now perfectly straight and I now have a very happy daughter! I can not recommend Murshid and the reception team highly enough.

HR

Holly Russell

Having naughtily avoided visiting a dentist for quite some time I was a bit nervous about going to the dentist and was prepared for a lecture. However, I needn't have worried as rather than a lecture I received a warm welcome and was instantly put at ease by Dr Michael Field during my appointment. He was informative and the appointment that I had been dreading actually turned out to be a pleasant experience! As a first time patient at the dental centre I will certainly be attending again (and on a regular basis)!!

PG

Paul Garden

Since becoming a patient I have been treated very very well. I am happy to recommend all the staff I have encountered. The dental work has been excellent and caring, the hygienists have been gentle and considerate and the reception staff have always been both thoughtful and willing to help. What more can I say!

JC

James Cooper

I recently visited Durban Dental Centre after a number of years living in Asia. This had meant 5+ years without attending to my teeth and a growing sense of angst. The ladies at reception promptly helped me get registered and their smiling and supportive nature settled any initial worries. I was seen for an initial check up by Dr Michael Field. His approach was outstanding, explaining everything in detail, providing tips and helping me feel completely at ease with the process. Delighted to report I only needed a few fillings, and these were painless. Dr Field carried out his work whilst ensuring I was comfortable throughout. A brilliant experience and one that far exceeded my expectations.

RT

Relax and Refine Therapies

Outstanding quality of work performed by Ashley Sim with great explanations and patient care. The result of the work is completely natural looking and I will happily recommend Ashley to friends and family.

AC

Annie Ceebee

Had my regular checkup last week with my favourite dentist, Murshid Salman. I have been with the practice for many years and during the past couple have had other health issues which Murshid recognised from medication listed. I had really been struggling to know where to find help and he has been the only health professional who has given me the time to listen and advice to help out. He has made it clear that dentists don’t just look after teeth but the whole person. I can’t thank him enough and highly recommend this most kind, caring dentist.

PB

Penny Barnden

Always a friendly reception, dentist and nurse make me feel welcome and reasured. Positive results very pleased with my retainer programme especially recommend the whitening.

RB

Roz Burns

Good friendly practice. All treatment is explained very well and during treatments proceedings are explained along the way!

LS

Lawrence Smith

As good as Dentists get. Nice people I will always go back.

SK

stephen knowlden

I had big problems with teeth and gums - problem solved Nice staff to help you overcome any fears that you might have.

JH

john hitchcock

Quite simply the best dentist (Dr Ashley Sim) and nurse (Debbie Rickwood) we've ever had! Kind, compassionate, skilled and thorough. Even our 14 and 11yr olds are completely relaxed and confident, before, during and after some complex treatments. A holistic approach with specialized knowledge and expert skill inspires complete confidence and great results. as a family we are very thankful and grateful for both of them.

DL

Domaine de Beausoleil Lauzun

I saw Dr Mike Field who was very patient, caring and compassionate. He consulted with me at every stage of the treatment outlining my options. The nurse assisting him was also very kind and helpful. Happy to say that the treatment worked and I would definitely recommend this practice and especially Dr Field. Thank you.

JC

julie cornford

Highly recommended. Gentle ,friendly staff.

IH

Ivan Holden

Durban Dental Centre have always been superb with their treatment. Staff are always friendly and information from my dentist is always clear and upfront. I would seriously recommend Durban Dental Centre to anyone.

LH

Linda Harper

I recently visited Durban Dental Centre with my children. It was their first visit to the dentist so I wasn't sure what to expect but Mike and his nurse were absolutely fantastic with them - and me. They put us all at ease and even made it fun. The kids are looking forward to going back in 6 months for their next check up!

RC

Robert Cook

As Cabin Crew, spending a lot of time out of the UK, having a reliable, professional dentist based at home who shows flexibility and care is hugely important. Recently on return to the UK with a dental problem, The Durban Dental Centre, but especially Chris Wood my dentist, was able to provide quick treatment at a convenient time, much to my relief.... What GREAT service. Would thoroughly recommend this dental practice to anybody who cares about their teeth and appreciates being treated gently.

SF

Sarah Field

I had an appointment with the new dentist today and must say I was very impressed by his total professionalism. I was made to feel comfortable as soon as I walked in and would definitely recommend Durban Dental Centre to all of my family and freinds. It's so refreshing to find a practice that clearly cares a lot for their patients and makes the whole experience as stress free as possible! Thank you.

NW

Natasha J Wood

I recently had dental and facial treatment with Dr A.Bilginer he was fantastic. Very professional and friendly with a wealth of knowledge, he made me feel it at ease and comfortable, i was very pleased with my treatment, his eye for aesthetic detail is superb. I cant wait to have my next treatment!!

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