Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

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Patient reviews

1073 Reviews

5.0

26th September 2026

Very professional

26th September 2026

Dentist was nice as was receptionist. Premises are always spotless, never an issue with getting an appointment when it’s convenient for me. Never feel rushed in my appointments and aways able to ask questions.

25th September 2026

Very efficient

25th September 2026

Ashley and his Dental nurse were kind and very caring I would recommend them both to any nervous patients. Ashley is an amazing Dentist.

24th September 2026

Helpful caring staff. Explanations very detailed.

24th September 2026

Kate, the hygienist, is excellent and the whole experience is as pleasant as such things can be. All the staff I encounter are friendly and helpful.

23rd September 2026

Everyone was friendly, professional and reassuring. The environment seemed clean and hygienic.

23rd September 2026

People and expertise

19th September 2026

curteous and prompt, professional care and facilities both well presented

18th September 2026

Slight mix up in my appointment schedule as booked hygienist then dentist somehow it had been booked the other way but receptionist sorted it out efficiently

17th September 2026

Always helpful and very professional. I am a very nervous patient and they always work with me in a caring way. I would highly recommend.

17th September 2026

Professional and caring

17th September 2026

Friendliness of the staff

17th September 2026

The reception team are welcoming. Appropriate medical checks are carried out. Dr. Jacob is excellent, so reassuring generally, makes time to talk, and helpful when I enquired about teeth whitening - thank you vey much.

LF

Linda Fielding

Having had a very complex root canal done on an existing Bridge, I cannot say enough about how excellent, professional, and above all how painless the experience was. Ahmet took the time to explain the best method in which to undertake this procedure making it easier for me to understand.<br>Highly Recommend.

10th September 2026

The reception team at Durban are brilliant , Super friendly ,knowledgeable ,great banter from Marie and Heather from the minute you walk in the door , Ahmet and his lovely assistant Karen are first class together they make a wonderful team .

10th September 2026

Professional, courteous, knowledgable, pleasant, understandingg, practical, reasoned and options ex[plained. Totally satisfied.

7th September 2026

Everybody is caring and considerate, a pleasure to attend.

4th September 2026

I am quite anxious about dental treatment and find Anda to be very patient, understanding and caring when I’ve seen her. She always pauses to check if I’m ok and has a way of making me feel at ease

3rd September 2026

Efficient staff, always pleasant and helpful especially the reception staff.

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