Maria's dental emergency

Maria had been experiencing toothache - enduring 6 weeks of pain, reaching the point where she could no longer eat. At this point Maria booked an emergency appointment with us at Durban Dental Centre. She called the clinic first thing in the morning and we booked her in within a few hours to see the dentist.

What we did

We saw Maria as soon as we could. Although our dentists are booked up well in advance we always leave a few appointments each day for the unforeseen emergency. When Maria came in, we took time to understand the problem and then used a digital X-Ray to help diagnose the issue as well as examine the tooth and surrounding areas carefully.

Outcome

The X-Ray showed Maria had an infection. Our dentist prescribed a course of antibiotics and invited Maria back a week later to ensure the problem had been resolved.

What did Maria say?

"I have been going to Durban Dental Centre for over 25 years and I wouldn't consider changing to another clinic as I am always happy with service. I always get a warm and friendly welcome from all the team. I felt a few twinges with my tooth a while ago, but this had developed to the point where my mouth was swollen and I was in so much pain that I couldn’t eat. I was so relieved when I called the practice and they said they could see me the same day! The experience was actually fine, brilliant! My dentist gave me a course of antibiotics and I made a review appointment to see her a week later. I felt things had improved and she examined the area to check that was the case and the infection had gone. I am now totally out of pain and booked in for my 6 month Dental health review and with the hygienist too!"

What to do in an Emergency

Don’t allow any dental discomfort to develop… Call us on 01892 652377 immediately and seek advice. We will always try to offer advice over the phone wherever possible until you are able to come see us at Durban Dental Centre.

Patient Reviews

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Patient reviews

1039 Reviews

5.0

9th August 2026

I have been visiting this practice for many years and have always received excellent service. Everyone who you deal with is so nice. Makes going to the dentist fun!

9th August 2026

As a nervous patient, Jacob and the dental nurse made me feel totally at ease. Asking me if I’d like the procedure to be explained to me as they went along. General chatting and distraction from the radio. He was very patient and took everything slowly.

8th August 2026

Staff and clinicians are always friendly and professional. Practice is clean, light and airy, treatment is very good

7th August 2026

The staff are always excellent, very polite and respectful and friendly. The surgery is always extremely clean and it’s run with the utmost efficiency.

6th August 2026

I needed a quick appointment and treatment as I had cracked a tooth and filling. I phoned and managed to get an appointment the same day with my regular dentist. Ahmed saw me and did the filling immediately. Could not have asked for better service.

2nd August 2026

Friendly efficient organisation as always.

31st July 2026

Prompt and polite attention

30th July 2026

Agreed treatment carried out efficiently and treated with respect.

30th July 2026

Kate is great! Gentle as she knows I am a nervous patient and all very calm and easy.

27th July 2026

Nice environment professional staff

26th July 2026

I have been going to the practice for many years. I see the hygienist and dentist every 6 months. I know them very well and feel relaxed on my visits. I seldom need anything to be done by the dentist.

26th July 2026

They were pleasant and competent

24th July 2026

The very professional, friendly, efficient and effective attention that is always given by Anda Moanta makes it worthwhile for me to make the long journey from home to Crowborough.

22nd July 2026

The hygienist has always been very kind and ensures I am comfortable during the treatment. I would not go anywhere else.

18th July 2026

Ash is a great dentist and always treats me with respect. He always explains what he is going to do. I always feel that my needs are being met.

17th July 2026

Check up quick and efficient. But called out lots of numbers and checked lots of things. Gave a couple of recommendations for better dental care, then let me go !

16th July 2026

Friendly professional relaxed

15th July 2026

Hygienist and dentist always pleasant

14th July 2026

Nothing to add.

10th July 2026

I am very satisfied with the quality of the treatment, Jacob is probably the best dentist that I have ever seen. However, having just I am very concerned about the cost.

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